We are committed to delivering your order safely and efficiently. Below are the details of our shipping policy.

1. Shipping Coverage

We ship across India. At this time, we do not offer international shipping.

1. Shipping Rates

Shipping charges are calculated based on your location and the weight of the order. You will see the final shipping costs at checkout.

1. Shipping Timeframes

• Orders are processed within 2 – 7 business days.
• Standard delivery takes 3 – 10 business days from the date of shipment.
• Remote areas may experience longer delivery times.

1. Order Tracking

Once your order is shipped, we will provide a tracking number so you can monitor your package’s progress.

1. Delivery Delays

While we aim for timely delivery, unforeseen circumstances like weather, courier delays, or logistical issues may impact delivery times. We appreciate your understanding.

1. Lost or Stolen Packages

Thodupuzha Orchid Garden is not responsible for lost or stolen packages once the order has been marked as delivered. Please ensure the shipping address provided is correct.

1. Incorrect Shipping Information

If you provide incorrect shipping information and the package is returned to us, you will be responsible for any reshipping fees.